Frequently Asked Questions
When will my order be delivered?
We will have your oder packaged up and at the post office within 1 to 2 days of receiving the order. From that point onwards it's all the hands of Royal Mail and we're finding that they are taking up to 5 working days to deliver at this time. You can upgrade to 1st class postage (£3) or if you're happy with standard 2nc class post this is free.
Do you offer faster shipping options?
Yes, there is an option to upgrade to 1st class recorded post. (£3)
Do you ship abroad?
Of course. Post costs vary a little but will either be £4 or £6 depending on where you live. We'll actually ship for free if you spend over £50 in one transaction.
Can I track my order?
Only if you choose 1st class recorded post as your preferred shipping option.
Can I return my order or swap for a different size?
Certainly, we're only happy if you're happy so if you need to return anything that's not a problem at all. Just get in touch within 14 days of purchase and we'll guide you through the process. If you need an exchange that's fine or if you would prefer a refund that's fine too.
I prefer to shop on the high street, do you have any stockists near me?
That's great, we should all be shopping on the high street a little more. We stock a small number of retailers in the region. Check out our Stockists page for up to date information.
Which social media sites are you on?
We're on Facebook and instagram.